PRIVACY POLICY

Last updated: 1 December 2025

This Privacy Policy describes how Ornamesse (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ornamesse.com (the "Site").

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

A. Device Information

• Purpose: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

• Source: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

• Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

B. Order Information

• Purpose: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations.

• Source: Collected directly from you.

• Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and mobile phone number.

2. How We Use Your Personal Information

We use your personal Information to provide our services to you, which includes:

• Product Fulfillment: Offering furniture accessories for sale, processing payments, shipping and fulfillment of your order.

• Communication: Communicating with you about your order status, delivery scheduling, or returns.

• Marketing: Showing you new products or collections we believe will interest you (in accordance with your preferences).

3. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

• Logistics & Shipping: We share your name, address, and phone number with shipping couriers and delivery services to deliver your orders to your location.

• Payment Processors: We use secure third-party payment gateways to process payments. We do not store your full credit card details on our servers.

• Compliance: We may share your information to comply with applicable laws and regulations in Egypt, to respond to lawful requests for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can generally opt out of these services through your browser settings or social media account settings.

5. Your Rights

We respect your privacy and your control over your personal data.

• Access and Correction: You have the right to request access to the personal information we hold about you and to ask that your personal information be corrected, updated, or erased.

• Withdrawal of Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

If you would like to exercise these rights, please contact us through the contact information below.

6. Data Retention

When you place an order through the Site, we will retain your Order Information for our records to assist with future service, returns, or accounting, unless and until you ask us to erase this information.

7. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use cookies to improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). You can control and manage cookies through your browser settings.

8. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@ornamesse.com or by mail using the details provided below:

Ornamesse
Attn: Mustafa Jamal
South 90th Street
New Cairo, Cairo
Egypt